Shipping & Returns

Shipping Destinations

We can ship your products anywhere within the United States. We can not ship internationally due to custom restrictions. We also can not ship to a P.O. Box, AFO, or FPO addresses. Your items will be shipped via UPS or Fedex ground service. Next day air and 2nd day air options are available for an additional charge. Air service may be required for some destinations or for specific requested arrival dates.

Shipping Options & Cost

Ground Service – delivery in 2-4 days depending on shipping destination
Gourmet Food Items ………………….. $ 13.95 each item

Express Saver – guaranteed 3 day delivery ………………….. $ 39.95 each item.
2nd Day Air – guaranteed 2 day delivery ………………………. call for quote.
Next day Air – guaranteed next day delivery …………………. call for quote.
Requested Saturday Delivery ……………………………………… call for quote.

Packages shipped to Alaska & Hawaii must be shipped via an air service. Call for quote.
Priority Air shipments are made upon special request.

Shipping Dates

For orders received with no special date request, they will be processed for shipment as soon as possible. We ship on Mondays and Tuesdays to allow the packages to arrive during in the same week. Saturday deliveries are available on special request and carry an additional surcharge. Sunday and Mondays are not available delivery dates.

For Holiday Orders

For orders requested to be shipped for the Thanksgiving holiday; they will be shipped the week prior to the holiday if a frozen product is order. If a FRESH turkey is ordered, it will be delivered the week of. Special shipping requirements may be needed based on the destination. For orders requested to be shipped for the Christmas holiday; if no specific week is requested shipment will be made in any of the three weeks prior to Christmas but after the Thanksgiving holiday. Late orders for shipment during the week of Christmas may be subject to availability. Shipments requested for Easter or any other holiday will be made the week prior to the holiday.

Customer Service

We can be reached by email at We can be reached by phone at 1-800-562-5660; ask for the catalog division. Please call or email us if you receive multiple or unwanted catalogs so we can update our records.

Business Accounts

For business accounts looking to purchase in larger quantities, please call us at 1-800-562-5660, and ask for a one of our corporate sales representatives to assist you with special price discounts. We also offer many fine gift programs for sales incentives and employee award programs, ask your corporate representative for more details.


We can not be responsible for wrong addresses so please check your order for accuracy. The customer will be responsible for any additional reshipment charges due to an incorrect address. Due to the perishable nature of our product we can not ship to a P.O. box, APO, or FPO addresses. Please include a daytime and evening phone number so we may contact you if needed to expedite your order. Please order by our item number versus description.

Payments & Credit Cards

We accept Visa, MasterCard, American Express, and Discover. Please fill out all the required information including your name as it appears on the card. For business accounts that wished to be billed, credit approval is required. To establish credit and receive a credit application, ask your corporate sales representative to assist you. Company purchase orders are also accepted.


Quantities discounts are available. For purchases of larger quantities, call and speak to a corporate sales representative at 1-800-562-5660 for special price discounts. Prices are effective September 1, 2015 and are subject to change without notice. Schaul’s reserves the right to adjust pricing if deemed necessary due to cost increases occurred after press time. We also reserve the right to adjust, change or correct any typographical errors.

Product Availability

If by chance an item you select is currently out of stock we will contact you to recommend a comparable item for immediate shipment or ship your item when it becomes available, whichever you choose.


Each of our products are individually shrink wrapped and gifted boxed. They are then shipped in a reusable styrene cooler, with plenty of dry ice to ensure safe arrival. Our non perishable products and Smoked Hams will not be shipped in dry ice to prevent freezing during the cooler months.

Gift Enclosure Message

We will be happy to enclose a personalized gift message with any item ordered.

Gift Delivery Notice

We will notify your gift recipients when they can expect their gift(s) to arrive. Please allow approximately two weeks prior for delivery for the notification to your gift recipients. For late or rush orders the gift notification will not be sent.

Food of the Month Plans

We can customize any of our monthly plans to meet your required needs in time of delivery or items purchased. For customized food of the month plans, call and speak to a sales representative at 1-800-562-5660.

Gift Certificates

We offer three price levels of gift certificate with nine item choices available in each price level. An attractive gift certificate packet accompanies each certificate. We will also customize a gift certificate to your specific needs either by a certain price or by a specific item.